... And that's good news for higher education. There was probably a time when the thought of treating students like customers sent a chill down your spine. It’s true that the big ERPs at institutions helped streamline processes and improve services, but CRM? That was a sales technology. A tool to help close more deals … Continue reading CRM has gotten smarter…
Today it’s not just about the transaction. With rising consumer expectations driving global disruption, the how is as important as the what and the when. For your business to thrive, it will need end-to-end supply chain integration and visibility—with intelligent solutions to help you respond faster, predict accurately, and plan responsibly. You can find the … Continue reading How Agile is Your Supply Chain?
The Science of Fairness: Using Pre-Hire Assessments to Reduce Bias and Build a More Diverse Workplace Race, ethnicity, religion, and national origin. Age, gender, and gender expression. Sexual orientation and social identity. Disability, education, life experience, and ways of thinking. Socio-economic status, veteran status, and local and regional differences. In the United States especially, diversity … Continue reading The Science of Fairness
25 MAY 2018. The date is likely on your calendar. Flagged. In red. And you’re probably doing everything you can to make sure your organization is ready to comply with the General Data Protection Compliance Regulation (GDPR) when it goes into full effect this year. But the GDPR is a complex regulation, designed to shift … Continue reading GDPR Compliance
Assessing your HR and Recruiting Technology Stack The people business has been transformed by technology. Most of the time, it helps talent acquisition professionals work better, smarter, and faster. But the pace of change keeps accelerating. It might be time to take a closer look at your technology stack to be sure it’s doing what … Continue reading Assessing Your HR Tech
Part I. Work is changing. Fast. Once upon a time, work looked something like this: Recruiters posted jobs, collected resumes, and determined who might be a good fit, screening out unsuitable candidates before passing along those that rose to the top. Once hired, employees entered into long-term arrangements with their employers, agreeing to be available, … Continue reading The Gig Economy
Language is a slippery thing. Case in point: the shifting use of the word "alternative." There was a time when the adjective signaled thoughtful, if sometimes impatient, opposition. "Alternative press," "alternative lifestyle," "alternative rock," "alt-academy," even "alternative universe." Each, in its way, spoke to power, expressing a desire for a more comprehensive worldview: reporting that took into … Continue reading Alt-Marketing?